Customer Engagement

Customer Segmentation
Customer Persona Development
Customer Experience Design
Branding & Loyalty Strategy
Digital Marketing
Customer Relationship Management

Strategic Planning

HumanXP Digital Capability Assessment
Strategic Planning Workshops
Transformation Blueprint
Governance Design
Purpose & Value Based Portfolio Management

Org Development

Leadership coaching, development, & training
Scaled Agile Implementation
Personality Assessments
Team Building
Talent Acquisition
Employee Engagement & Development

Execution

Transformation Change Management
Process Engineering
Change Network Development
Transformation Program Leadership

The HumanXP Transformation Model

The HumanXP transformation model is designed to address critical organizational elements to unlock digital performance.  We start with alignment of the overall business model to a customer experience focus and purpose-driven mission.  We help develop leaders who can enable this vision for execution through networked, agile based teams.  These teams are equipped with engaged talent and aligned through a governance model focused on execution.  As these elements mature, we help organizations understand the technological tool-kit required to innovate. Focus and alignment of these elements are essential for the transformation of legacy cultures and operating models.

humanxp digital culture transformation model

Why Everything Is Changing

The rapidly evolving interactions between people, technology, and business is dramatically changing behavior, markets, and competition.

humanxp digital culture transformation

The crossroad of human interaction (internal and external) and technology is the focus of our unique approaches to team performance, leadership development, and customer engagement.  Our proven approaches, based on academic research and practical experience, take our clients into the next generation of transformation and performance.