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Having Your Cake and Eating It Too: Balancing Technology and the Human Element in Organizational Change

September 22, 2023

Culture, CX, Digital, Organizational Development humanxp 0

Much like the yearning to both have our cake and eat it too, organizations face a paradoxical quest: to embrace innovative technology while cultivating a deeply human-centric culture.

Tips for Successful D365 Sales Adoption: Elevating Your Customer Experience

August 10, 2023

CX, Organizational Development humanxp 0

In the ever-evolving landscape of business technology, adopting and effectively utilizing powerful tools like D365 Sales can be a game-changer. However, the journey to harnessing its full potential is not without its complexities. Unlocking the true competitive advantage of D365 requires more than just implementation – it is about cultivating a customer-centric culture through organizational […]

Tips for Successful D365 Sales Adoption: Elevating Your Customer Experience

Generative AI For Leaders

July 14, 2023

Consulting, Creative, CX, Digital, Organizational Development humanxp 0

A high-level guide for leaders to help understand the potential and risks of generative AI technologies.

The Case for Change: Generative Artificial Intelligence

July 6, 2023

Consulting, Creative, Culture, Organizational Development humanxp 0

While AI’s surrounding hype and fear often overshadow its true impact, Generative AI’s advent has significantly transformed the AI landscape, unlocking new potentials and redefining the way we work.

The Case for Change: Generative Artificial Intelligence

Piloting Generative AI in Corporate Functions

May 30, 2023

Consulting, Digital humanxp 0

Introduction Organizations are embarking on groundbreaking journeys to pilot Generative AI capabilities with hopes of harnessing scaling the reach and effectiveness. What are the best candidates for this technology in a corporate environment? Unlike previous predictive analytic implementations, Generative AI capabilities are usually focused on content creation. To identify the most suitable use cases, first, […]

How CIO’s Can Unleash the Power of AI in Enterprise Digital Transformation

May 18, 2023

Consulting, CX, Digital humanxp 0

As CIOs navigate the ever-evolving landscape of digital transformation, harnessing the power of AI becomes paramount. Building upon previous insights, this strategic action plan provides CIOs with a roadmap to leverage AI effectively and drive organizational success. 1. Embrace AI as a Strategic Imperative Recognize AI as a transformative force that can revolutionize your organization. […]

How CIO’s Can Unleash the Power of AI in Enterprise Digital Transformation

What should we do with Generative AI? It’s elementary, Dear Data.

March 20, 2023

Consulting, Creative, Culture, CX, Digital, Organizational Development humanxp 0

It’s December 5th, 1988. As a 12-year-old, I stare intently into the screen of our 27-inch Sharp tube TV at an episode of Star Trek: The Next Generation. The scene unfolds with Lieutenant Commander Data, an android with brilliant artificial intelligence, instructing the ship’s computer to generate an original Sherlock Holmes-like story within the holodeck—a […]

Holistic Sales Enablement

March 13, 2023

CX, Organizational Development humanxp 0

Is Your Revenue Engine Running on Empty? Don’t Get Left Behind… Invest in a Holistic Sales Enablement Strategy to Drive Your Sales Performance. Your sales team is your revenue engine… but do you have the right strategy, structure and tools in place to enable your salespeople to exceed their goals and drive your bottom line? Companies […]

Generative AI Impact to Marketing and Sales

March 1, 2023

Consulting, Creative, Culture, CX, Digital, Organizational Development humanxp 0

Reaching 100 million users in only two months, ChatGPT is bringing AI back to the forefront of planning.

The Rise of Generative AI

February 26, 2023

Consulting, Creative, CX, Digital humanxp 0

These are exiting times. The announcement of the MS Teams and ChatGPT integration is a great controlled implementation of generative AI, but as these technologies begin to proliferate, I find myself spending a lot more time thinking about when and how they will begin to impact organizations. – Based on current processes, where could NLP […]

HumanXP Announces Gold Partnership With Klaxoon

January 25, 2022

Consulting, CX, Digital humanxp 0

Klaxoon has modernized the way we collaborate internally and with our clients. They are the clear leader in the ability to deliver a quality user experience that turns in person or remote workshops into engaging, interactive sessions

Customer Journey Mapping for Strategic Planning

June 24, 2021

CX, Organizational Development humanxp 0

Strategic planning processes provide interesting insights into an organization’s core focus. Typically, the process starts by looking at financial performance and transactional outcomes of a team, department, or entire organization. Once past performance is carefully analyzed (“How did we do?”) the difficult task of forecasting comes next (“What should we do now?”), followed by target […]

Customer Journey Mapping for Strategic Planning

Customer Experience – Approach to CRM, Marketing, and Sales Strategy

January 19, 2021

CX humanxp 0

The ability to drive revenue, increase margins, and reduce cost to serve, while still engaging, retaining, and growing customers, is the fundamental measure of success for organizations.

ORGANIZATIONAL EFFECTIVENESS – Looking beyond technology adoption

September 22, 2020

Organizational Development humanxp 0

Organizational Effectiveness begins during strategy development, long before the project budget and execution ownership is handed over to technical delivery teams or vendors.

ORGANIZATIONAL EFFECTIVENESS – Looking beyond technology adoption

Linking Leadership, Trust, and Agility to Scale Digital Transformation

March 7, 2019

Culture humanxp 0

Leadership, data, speed, and company culture are intrinsically interlinked. Talent management practices, in particular, often create transparency gaps between management and employees. Translating leadership ambitions into rewards and motivations within individuals and teams is notoriously difficult. Layers of processes, tools and governance are commonly used to manage this gap, safeguard compliance, avoid risks, and ideally ensure fairness (e.g. […]

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Author: humanxp